The women will deliver packages to offices within 2-3 km of the delivery station on two-wheelers. They will deliver around 40 packages a day in multiple trips.
“Our research has showed that a lot of women are interested to do deliveries and we are ready to break barriers as long as the customer experience is not subdued,” said Samuel Thomas, director of transportation, Amazon India.
“Through this initiative, we have taken the lead to engage with women, create unique relevant job opportunities and enable them to be achievers in this field.”
He said they will also manage and run dedicated delivery stations and their tasks will be similar to those of male counterparts. “We have identified the two pilot locations in Thiruvananthapuram and Chennai based on the local interest we received from the women in these cities,” he said.
The company is planning to open a third station in Kochi in April. “Taking into consideration safety measures, they have a work window between 7 am to 7 pm and there is a helpline number that these associates can dial in anytime for support,” said Thomas.
The e-commerce company has trained over 20 women under the project and plans to train two to three more every month. “We look for basic qualifications — whether they can ride two-wheelers and read and write English,” said Divya Syam, who heads the delivery station in Thiruvananthapuram.
“We have noticed that women are more patient and dedicated when it comes to delivering goods compared with men,” said Syam, who has seven delivery women under her charge.